Frequently Asked Questions
What hours is your Registered Marijuana Dispensary (RMD) open?
Hudson Hours:
Monday-Saturday 10 a.m. to 7 p.m.
Sunday 12 p.m. to 5 p.m.
Framingham Hours:
Monday-Saturday 10 a.m. to 7 p.m.
Sunday 12 p.m. to 5 p.m.
Pittsfield Hours:
Monday-Saturday 11 a.m. to 7 p.m.
Sunday 12 p.m. to 5 p.m.
What types of cannabis products do/will you provide?
We have a wide array of flowers (the part of the plant that is harvested, dried, and used for medicine) that are low to high THC strains, and we also have a CBD (non-psychoactive) strain. In addition, we have pre-rolls (aka “joints”), capsules, rosin (a solvent-free extract), bubble hash, tinctures, transdermal patches, edibles, and “Cold Brew” concentrate.
We will have more products very soon, including more concentrates, more capsules, and more flower strains. There will always be multiple consumption methods for our patients to choose from.
How do you set prices for your products?
We set our prices for products based on several factors, many of which are unique to our industry:
- We pay all of our employees a living wage, plus medical, dental and vision benefits.
- Massachusetts’s Medical Use of Marijuana Program requires us to comply with extensive regulations, which further increases our expenses.
- Public safety is a top priority. To avoid diversion of our products to the criminal market, we always have to price at least as high as what is charged in the illicit market. Fortunately for our patients, they know that our products are always 100% tested for potency and safety.
- Because we not only sell medical cannabis, but we also cultivate and manufacture our products, our business requires a lot of capital for start up.
We are proud to provide our patients with high-quality medical cannabis.
Despite these constraints, we offer a Patient Affordability Program to provide meaningful pricing discounts for patients with limited resources. We are always happy to help our patients in any way we can. Veterans always receive a 22% discount with valid military identification.
Do you offer any discounts or financial assistance?
***APPLIES TO MEDICAL CANNABIS PATIENTS ONLY***
Yes. We offer financial assistance for patients who meet the requirements through our Patient Affordability Program (PAP). When registering on the Massachusetts Virtual Patient Gateway you’ll need to fill out IRS Form 4506–T, and send it to the local IRS office, as explained on page 2 of the document. Once the IRS provides us with confirmation of your benefits, you will receive 15% off your entire purchase, every visit, every time. For more information, you can speak with our Patient Service Assistants. Please keep in mind that, in order for us to maintain our long-term financial sustainability, we must be diligent in extending PAP discounts only to those patients who have proven their eligibility. Thank you for your understanding.
Do you offer a discount for Veterans?
***APPLIES TO MEDICAL CANNABIS PATIENTS ONLY***
Yes. We offer all U.S. Veterans a 22% off discount on all products, every purchase, no limits or minimums.
All three of our Temescal Wellness MA locations will now offer a 40% discount for veterans with a 100% SC rating from the Department of Veterans Affairs. Veterans must be registered as a patient with the Massachusetts Medical Use of Marijuana Program and need to bring with them:
- Your DOD common access card (CAC) DD Form 2765
OR - Your VA ID card, along with a copy of your Commissary Letter printed from https://www.ebenefits.va.gov/ebenefits/homepage
For more information or to find out of you qualify, please visit: https://vahinc.org/cannabis.
Do you have any job openings?
We are always looking to add passionate, hard-working people who share our commitment to patient wellness, product quality, and community. You can check out our job openings page and fill out any application(s) within! Your application and resume information will be saved in our database upon completion.
How do I register as a patient in the state of Massachusetts?
To register as a patient, please visit the Mass.gov website. This page will give you all the information and step-by-step directions to help you through the registration process.
Can someone enter the RMD without a registry identification card?
No. If an individual wants to enter our RMD locations, they will need to show a valid MA Program ID Card along with another form of identification such as a MA driver’s license, or a passport or military ID showing residence in MA. This is required by state law.
What will I need to bring for my first visit?
You will need to bring:
- Your valid, state-issued MA Program ID Card. (For Medical Cannabis)
- A valid government-issued photo ID (Driver’s license, passport, military ID).
- Cash or a Debit-Card to make any product purchases
What do I do if I lost my card?
If your Program ID Card has been lost or stolen you must notify the Department of Public Health within 5 business days by logging in to the Virtual Gateway or calling (617) 660-5370.
How do I contact you?
You can reach us in Hudson at 978-212-5947. If you have a question, comment or suggestion we would love to hear from you. Please email us at info@temescalwellness.com.
What do I do if I lost my card?
If your Program ID Card has been lost or stolen you must notify the Department of Public Health within 5 business days by logging in to the Virtual Gateway or calling (617) 660-5370.
Do I need to set up an appointment for my first visit or another visit?
No. Appointments are not required.
What is "Cold Brew" concentrate?
Cold Brew is a holistic concentrate made using pure, crystal clear cryogenic alcohol to provide the highest concentration of terpenes, flavonoids, and beneficial plant lipids in the highest quality, most flavorful concentrate at our RMDs!
It is similar to rosin or other concentrate products, and can be “dabbed,” placed into flower or rolling papers, or vaporized in any standard concentrate vaporizing equipment.
What if I don't know much about cannabis? Will someone be there to help me?
Our Patient Service Assistants will be available to assist you with anything you may need; to provide education, guidance, and assistance. Don’t be scared to ask as many questions as necessary!
I can't find a Massachusetts doctor who is open to discussing medical cannabis as an alternative treatment for my condition(s). Can you help me?
We can certainly help guide you in the right direction. Please email us to request a list of doctors who may be able to sit down and discuss medical cannabis as an alternative for you!
Is my resume/job application being reviewed?
Your application and resume will certainly be reviewed by our team whenever the hiring managers are ready to begin the reviewing process. If you would like confirmation that we have received your application, please email us with your name and email address used on the application.
What do I need to do to become a personal caregiver?
Personal caregivers will need to obtain a Program ID Card. Visit the Personal Caregiver Information page on the Mass.gov website, where you can access the required instructions. Note: Caregivers will not be allowed into the RMDs without a Program ID Card.
What does my provider need to do?
Your certified healthcare provider will provide you with a completed certification form which you will then use in the patient registration process.
Can patients with out-of-state medical cannabis cards enter a Massachusetts RMD?
In accordance with MA law, only patients with valid MA Program ID Cards are allowed to purchase cannabis within MA RMDs.
Will there be forms to fill out on my first visit?
Yes. You will need to fill out a New Patient Intake form (PDF) or New Caregiver Intake form (PDF) when you first enter the RMD. You can save time by printing out the proper intake forms and filling them out at home.
What forms of Payment do you accept?
For all transactions, we are able to accept: cash, CanPayApp, and Cashless ATM Payments.
