Frequently Asked Questions

General Inquiries

What is the VIP Cannabis Club?

By opting in to Our VIP Cannabis Club, you will receive text messages to get firsthand communication about product launches, events and promotions. This club is for loyal Temescal Wellness customers who want to stay up-to-date with your local store. Stay tuned for more opportunities to receive exclusive access to products, swag and accessories!

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*Only medical patients can earn loyalty points towards discounts when enrolled in the VIP Cannabis Club, per Massachusetts state regulations.

Does Temescal offer contactless curbside pickup?

We currently do not offer delivery or curbside pickup. Take a look at our menu for your closest location, place an order online or shop in store. We hope you’ll stop by!

Are there limits for purchasing certain products?

RECREATIONAL GUEST PURCHASE LIMITS Up to MA State Limits:

1 oz Flower

5 Grams of Concentrate

500mg THC in Edibles

Consumers may not purchase more than 1 oz of cannabis – which is defined as 5g of concentrate or 500mg of THC in edibles – per day in accordance with 935 CMR 500 and M.G.L. c. 94G, § 7.

What forms of payment do you accept? Can I pay online in advance?

We only accept cash, debit cards or digital forms of payment like CanPay.

We do not accept credit cards, prepaid VISA cards, paypal or Venmo.

Please note: for all cashless ATM payments there will be a third party $3.50 fee applied

Unfortunately, at this time, we can only accept final payment in store. We apologize for any inconvenience, but hope to see you!

Does Temescal offer a delivery service?

No. We currently only offer pick up at our local dispensaries, but are exploring the option of a delivery service to accommodate patients and guests in the future.

What's the process for picking up my order?

Our goal is to make picking up your online order as seamless and simple as possible. Watch this video for the experience you expect when you visit any of our Massachusetts dispensaries.

Can I still make a purchase if my license/ID is expired?

No. In order to purchase cannabis either medically or recreationally, you must present valid identification. If you have a temporary renewal license, this must be accompanied by the expired card for validation. A temporary, paper license alone or expired license alone cannot be accepted as valid identification.

I am planning to visit a Temescal location as a recreational guest. What do I need to make a purchase?

In order to visit one of our dispensaries:

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• You must be 21 years or older.
• You must present valid state-issued identification and valid Passports.
• We only accept medical patients and caregivers with a valid Massachusetts Medical Use of Marijuana Card and State ID.
• We are currently only accepting online orders.
• We do not accept any out of state license that has expired and we recommend that those customers bring a valid passport with them for identification for purchase otherwise we will be unable to serve them.

MEDICAL Inquiries

Do you have a Loyalty Program?

Medical patients can join our VIP Cannabis Club to receive 20 points for every purchase at any of our Temescal Wellness locations. We offer double loyalty points for purchases made on Tuesdays and by opting in to the VIP Cannabis Club, you'll receive text messages to stay up-to-date with your local store, get firsthand communication about products and discounts. The more points you earn, the bigger your discount! Your points and eligible discounts can be found in your VIP Cannabis Club Wallet once you're enrolled.

Discounts:

100 points = $10 OFF
200 points = $30 OFF
300 points = $60 OFF
400 points = $100 OFF

Does Temescal offer a first time patient discount?

Yes, we offer a 20% discount for a patient’s first-time purchase. The discount will be applied upon arrival for pick up.

Do you offer any financial assistance?

Patient Affordability Program:

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WHO: If you are a currently registered Patient with the Cannabis Control Commission’s Medical Marijuana Program and are also on either Massachusetts Medicaid (Mass Health) or are receiving Social Security (SSI) or Social Security Disability (SSDI) benefits.

DOCUMENTATION: Our PSA’s at any of our locations will need to see an annual benefits page or your renewal letter issued in the last 12 months from MassHealth or the Social Security Administration.

BENEFITS: 15% off on all purchases, no limits, no minimums!
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Veteran Discount Program:

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WHO: If you are a currently registered Patient with the Cannabis Control Commission’s Medical Marijuana Program and are also U.S. Veteran.

DOCUMENTATION: Please bring your DOD Common Access Card (CAC) DD Form 2765 OR your VA ID card along with a copy of your Commissary Letter printed from https://www.ebenefits.va.gov/ebenefits/homepage.

BENEFITS: All medical patients who are U.S. Veterans will receive a 22% discount on all products, every purchase, no limits or minimums. Veterans with a 100% SC rating from the Dept. of Veteran’s Affairs will receive 40%!

Do you offer a discount for Veterans?

For Medical Cannabis Patients ONLY: We offer all U.S. Veterans a 22% off discount on all products, every purchase, no limits or minimums.

All three of our Temescal Wellness MA locations offer a 40% discount for veterans with a 100% SC rating from the Department of Veterans Affairs.

Veterans must be registered as a patient with the Massachusetts Medical Use of Marijuana Program and need to bring with them:

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Your DOD common access card (CAC) DD Form 2765
OR Your VA ID card, along with a copy of your Commissary Letter printed from https://www.ebenefits.va.gov/ebenefits/homepage

What will I need to bring for my first visit?

You will need to bring:

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Your valid, state-issued MA Program ID Card. (For Medical Cannabis)
A valid government-issued photo ID (Driver’s license, passport, military ID).
We accept Cash, Debit-Card or CanPay to make any product purchases.

Can patients with out-of-state medical cannabis cards purchase cannabis from your Massachusetts dispensaries?

In accordance with Massachusetts law, only patients with valid MA Program ID Cards are allowed to purchase cannabis from medical menus.

What do I need to do to become a personal caregiver?

Personal caregivers will need to obtain a Program ID Card. Visit the Personal Caregiver Information page on the Mass.gov website, where you can access the required instructions. Note: Caregivers will not be allowed into the dispensary without a Program ID Card.

How do I register as a patient in the state of Massachusetts?

To register as a patient, please visit the Mass.gov website. This page will give you all the information and step-by-step directions to help you through the registration process.

FAQs

General Inquiries

MEDICAL Inquiries